FAQ

Frequently Asked Questions

Covid-19


Are you open?

We are open and back to our regular hours.


Do I have to wear a mask if i'm vaccinated?

We are following CDC recommendations, so everyone in the building must wear a mask, regardless of vaccination status. Masks will be provided for patrons should they need one. Delaware County is currently in a state of "high community transmission."


Is curbside pick-up available?

We are still offering curbside pick-up. You can watch the instructional video here. You can order for curbside pick-up here.


What are you doing to keep patrons & staff safe?

Our director has been appointed as the Pandemic Safety Officer of our building. We are following the CDC recommendations, as we have been since March 2020. Computers, chairs, and desks are sanitized in between computer appointments as well. Hand sanitizer is available at multiple spots in the library and we ask that patrons will continue to wear masks. Staff will continue to wear masks.


Are you accepting book/item donations?

No, at this time we are unable to accept donations of any items.


Are you still having programs?

Yes. We are having programs live on ZOOM, as well as some indoor programs. To see those programs, click here. We also frequently post pre-recorded programs on Youtube including storytimes, crafts, STEM activities, and more. To see those programs, click here.

General Questions


How can I renew my item?

Some items, such as mobile hotspots, are unable to be renewed. For items that can be renewed, there are multiple options. You can come to the library, call the library, or go online to renew your item. However, if your item is already overdue, you will be unable to renew your item online. Most items have 3 renewals.


Do I need an ID to get a library card?

Our county requires proof of residence. This can be in the form of your ID/ driver's license, or it can be in the form of a lease or utility bill as long as the document has both your legal name and current address.


Can children get library cards?

Yes. For a minor to get a library card, their legal guardian must come to the library to fill out an application and show proof of residence.


Can my child check out movies and video games?

The library card application for DCLS contains a section that allows the legal guardian to decide whether or not a minor can check out video games or movies. We follow the instructions we are given from the application. If you wish to change the selection you made, you must come to the library.


How can I volunteer?

We love volunteers! One way to volunteer is to join our Board of Trustees. Anyone who volunteers in the building must show us proof of all clearances. This includes: state police clearance, child abuse clearance, and FBI clearance (including fingerprinting). Once you provide copies of these, we will be happy to work with you and find volunteer work that you will enjoy!


Can I make a monetary donation to the library?

Yes! Currently, we are only able to accept monetary donations in the form of cash or check. Checks can be made out to Tinicum Memorial Public Library.